Skip to content
MtrXTools

ERR_INTERNET_DISCONNECTED

The device has no network connection

Seen in Chrome, Edge ("No internet")

The operating system reports no active network connection, so the browser didn't even try to connect.

Common causes

  • Wi-Fi or Ethernet is disconnected, or airplane mode is on.
  • The network adapter or driver has failed or is disabled.
  • Firewall or VPN software is blocking all traffic.

How to fix it

  1. Reconnect to Wi-Fi or check the cable, and turn off airplane mode.
  2. Restart the router and the device; run the OS network troubleshooter.
  3. Temporarily disable VPN or security software to see if it is blocking traffic.

Got a different message? Paste it into the error explainer.

Related errors

All 40 Browser & TLS errors